Last updated: October 30, 2026
Visa Apostille Pro (“we”, “us”) is a private document-services company. This policy explains what information we collect through visaapostillepro.com, how we use it, and the choices you have.
Information we collect
- Information you give us: your name, email address, phone number, business name, mailing address and any message you send through our contact, order or subscribe forms.
- Documents and order details: copies of the documents you ask us to apostille, authenticate or legalize, and the details needed to process and ship them (for example, destination country and shipping address).
- Technical information: basic data your browser sends when you visit, such as IP address, browser type and pages viewed, collected through server logs and cookies.
How we use your information
- To answer your questions and provide the services you request.
- To submit your documents to the government offices, embassies or consulates involved in your order.
- To send you updates about your order and, if you subscribe, occasional emails about our services. You can unsubscribe at any time.
- To keep our website secure and working properly, and to meet legal obligations.
Who we share it with
We do not sell your personal information. We share it only as needed to complete your order: with government authorities, embassies and consulates that process your documents; with shipping carriers; with payment processors; and with service providers that host our website and email. We may also disclose information when required by law.
How long we keep it
We keep order records and copies of documents only as long as needed to complete your order, handle follow-up questions and meet our legal and accounting obligations. We then delete or securely destroy them.
Security
We use reasonable safeguards to protect your information and documents. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
You may ask us to access, correct or delete the personal information we hold about you, subject to records we must keep by law. Email us at contact@visaapostillepro.com.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information online. Orders involving a minor’s documents must be placed by a parent or legal guardian.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact us
Visa Apostille Pro
8401 Mayland Drive, Suite 6077, Richmond, VA 23294
contact@visaapostillepro.com